Philosophy

Customer-Service1Our company motto “Personal Attention – Commitment to Serve” defines our business philosophy. We desire to build meaningful and mutually beneficial relationships with our customers.  We will do what is necessary to ensure customer satisfaction and trust.

 

Personal service

As a family-owned small business, we are able provide personal service.  First, we listen to concerns and take them all very seriously.  We do not assume.  We identify defects based upon facts and advise accordingly. 

  • Traditional values
    It is Bona Bros.’ intention to grow hand-in-hand with our employees by encouraging and aiding them in reaching their full potential. The future prosperity of our company is directly linked to the prosperity of our customers, our employees, and our vendors as we strive to build long-term relationships.
  • Technology
    At a time of considerable change in a dynamic industry, we aim to maximize the constant flow of new information and technology available for our personnel through continuing education.
  • Quality service
    We believe that quality comes from a combination of discipline, experience, attention to detail and innovation. It is a value we adhere to and practice daily. 
  • Value served
    Bona Bros. constantly strives to strike a balance between cost and quality that provides the best overall value for our customers.

 

Thank you for considering Bona Bros  -  Same day service on most repairs.

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