Testimonials

 

Bona Bros:
When I saw the sign at 309 Old Highway 8 change to "Bona Bros", I told my neighbors to "watch" and see how the makeover takes shape. I am grateful for the improvements you have made in our neighborhood with taking over the building at your truck shop. It reflects the price and respect offered to those you deliver services to. MEGA THANKS!
- Linda S.



Bona Bros:
You guys are a world class business with integrity! What a blessing!
James Mueller


 

Bona Team:
We want to thank you for being thorough with our Toyota Camry. Your workers are always friendly and we know we can trust in your diagnosis and service. I also noticed you cleaned the vehicle for us and we really appreciated it!
Carol & Tom Howard


 

Bona Bros:
Thank you for your gift of integrity though-out the year; also congratulations on your acknowledgement by Kare 11!
Fr. Fran


 

Dear Bona Bros:
We wanted to thank you for going the extra mile on our Saturn. We brought our car to you because of the great reputation and the AAA certification. Your efforts to remedy the problems has left us impressed and we will be quick to recommend your shop in the future. Thank you, we were very satisfied with the results!
Cody & Melody Oaks


 

Bona Bros:
Best experience with a shop in a long time. Everyone was great to deal with. Very clean shop and great techs. Thanks for the fast fix!
Keith Van Houbeck


 

Matt & Team:
A special thanks to you guys at Bona Bros for your honest and top notch service! My old Maxima appreciates the pampering!
Deb & Carey Netherton


 

Dear Bona Bros:
We felt it necessary to write a note of thank you to show our appreciation of the over-the-top service we have received with our vehicle needs. The service you gave to us during a weekend this summer, when we had broken down, ensured that you would get all our repeat business. We will be telling all our friends and neighbors about our great experience at Bona. A sincere thank you.
Rebecca & Rollin Alm


 

Dear Bona Bros:
Thanks so much for all the hard work you have put into my Envoy. You guys have been nothing but nice and very professional, and for that I am so grateful. I hope to not have to come back anytime too soon, but I will definitely continue to send business your way!
Holly Perry


 

Dear Bona Brothers:
Always nice to deal with Bona Bros. and to enjoy your restful lounge! Thank you for the help with my door problems, everything works great after you guys got done with it.
Andy Orgusaar


 

To Bona Bros:
No words can tell you how thankful I am to your company and two of your workers: Joe and Alex. I work at Target and when I left the parking lot I realized I had a flat tire. I headed to University Ave hoping to find a station that could help me! This is Saturday night at 4:40pm. I drove into your lot and two guys were closing up shop and getting into the vehicles. I asked them if they could help me because I had a flat tire and was on my way to my son’s for an early Christmas celebration in Ramsey. Alex said they were closed but he would be happy to air up my tires for me. After they did, we could hear the air leaking out. He said he would call his boss and see if they could open up the shop to fix it for me. After the call, Alex fixed the tire. I was so very, very grateful to be able to get back on the road to have Christmas with my family. He even took the time to wash my van, and when I asked how much do I owe for the tire repair, he said "nothing…Merry Christmas!" Thanks a million again. I will surely come your way if and when I need any repairs. Also, I am spreading the word of your kindness. I hope you all have a wonderful holiday season! You put a sparkle in mine. Best wishes,
Evonne Herman


 

Hi guys!
We finally made it camping and so far no troubles! The Winnie just purred as we cruised down the highway. And she’s really smooth at 70 – sneaks up on 75 before you know it. Thanks for all your work!
– Sandon & Cyndee


 

Dear Bona Bros:
Thank you so much for the great care you gave my car and me last week. I was completely blown away by the high level of customer care I received. It’s unheard of these days. You took my concerns seriously, you called me numerous times, you didn’t overcharge me for services I didn’t need and you washed my car. Again, thank you for the excellent care. I have told many people that they should go to your shop.
– Nancy R. Brantner


 

Management of Bona Bros:
I am a single woman and occasionally I have a car problem. I feel very confident and trustworthy doing business with your establishment. Your employees have always been very professional and personable towards me, and I can always be assured that I’m getting a fair deal. It’s nice to find a place where I know I can get good service. Thank you
– Sharon Ruhland


 

Dear Brian:
I would like to take a moment of your time to say how much I enjoyed bringing my vehicle and my wife’s vehicle for service at your automotive center. My wife and I like the fact that Matt Litynski is telling us exactly what is wrong with our vehicles and gives a fair price on what the repair costs will be. It also has been a pleasure working with Matt; someone who I think truly cares about his customers and their concerns.
I live in Champlin, but I get my gas at your food and fuel because of Richard Howe. It is such a pleasure seeing such a friendly person every time I am in. He knows me by name and when my son is with me, he remembers my son's name. My son also also enjoys seeing Richard and showing Richard his new toys. He knows my wife’s name sometimes when she stops in for gas. Brian, in a world where some people who are not very friendly, it is nice to see and do business with people who are very nice and friendly. You have great employees.
– Julis Lee


 

Dear Brian:
I can’t say enough how impressed I am with your business and service. Both Matt and Jeff are incredible with their knowledge and very professional.
Sincerely,
- Mark J Bellestri


 

Dear Jeff & Alexander:
Just a short note to thank you for the excellent customer service and prompt repair of our Astro Van. We appreciate the way you took care of us and your quick repair allowed us to keep our vacation plans.
God Bless You
- Mark & Terry Gorzycki


 

Dear Brian:
Having just gotten off the phone with you, I could not help but think about the positive comments you made regarding my demeanor and conduct during the times that we met. Your statements complimented me on a professional and personal level. Since entering the automotive industry, I have attempted to work with individuals and organizations that believe honesty and integrity are as important, if not more so than profit statements and effective labor rates. Unfortunately these qualities are rare in a dealership setting and over time I found myself questioning the business practices of each dealer I was employed by. You and your organization embody the very same honesty and values I found lacking in so many other places. Meeting you and gaining insight into your operation has been an educational experience and I truly appreciate the time taken. I hope that a professional relationship will stem from this experience that extends beyond my current endeavor.
Sincerely,
- Brian E Swan


 

Matt:
A quick note to let you know that the air conditioning is working just great. Thank you so much for all you do. I appreciate you.
Many thanks,
- Lela Jones


 

Dear Brian:
Yesterday I had an occasion, due to a nail in my tire, to stop by your establishment on my way home. I was greeted at the service counter by a very friendly and knowledgeable man named Jeff. I wanted to let you know what an outstanding employee you have in him. He was very courteous in answering all my questions as well as in doing the repair in a timely fashion. More important than this is he spoke very highly of you and your wife and all the work you did in putting together these buildings. Which by the way are beautiful. As a woman going into an auto shop, there is an innate distrust, but Jeff did a great job in making me feel comfortable as well as that your service station has the customers best interest at heart.
Sincerely,
- Betsy Dunsworth


 

Matt Litynski:
Thanks for helping to fix my suburban. It ran like a top after the repairs, and I was able to sell it for top dollar. I should have brought it to Bona Bros first.
Thanks,
- Bob Wolf


 

Dear Brian:
Please thank the fellow who worked in this heat to not only make the car look better, but to get rid of the noise from the back wheels. I so appreciate how very nice and polite the young man who works in your office was when I came in last Wednesday.
– Ginny Exel

 

 

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